Hotel Outsourcing : Using Critical Incident Technique to Identify Factors Influencing the Decision

نویسنده

  • Angela Roper
چکیده

Outsourcing has assumed an increasingly important role in the hotel industry. It involves a wide range of activities such as laundry, cleaning, spas, security and food and beverage outlets (Espino-Rodriguez and Padron-Robaina, 2004). However, there has been limited previous research into hotel outsourcing and the research undertaken has been geographically restricted mainly to the Canary Islands (see Espino-Rodriguez and PadronRobaina, 2004; 2005a; 2005b; Espino-Rodriguez and Gil-Padilla, 2005a; 2005b) and Australia (see Lamminmaki, 2005; 2007). This paper adds to this research by investigating outsourcing in a different geographical area.

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

Factors influencing decision making for healthcare services outsourcing: A review and Delphi study

Background: Outsourcing is considered as one of the tools for organizational development and promotion of productivity by managers. In recent years, outsourcing of healthcare services has become significant. The aim of this study was to identify the most important factors influencing the decision making of outsourcing healthcare services.    Methods: This study is a combined study. F...

متن کامل

Factors Influencing Prioritization of Hospital Services for Outsourcing: A Fuzzy Analytic Hierarchy Process Ranking Model

Background and Objectives: Prioritizing the services to be outsourced is a crucial challenge toward efficient outsourcing of health services. In spite of fruitful efforts in improving the outsourcing process, there still remains room and need for developing more systematic approaches. The present paper introduces a novel multi-criteria decision making model based on the fuzzy a...

متن کامل

الگوهای «مشارکت دولتی- خصوصی» و اثر آنها بر شاخص‌های میانی بیمارستان: یک مرور انتقادی

Introduction: Public-private partnership can help governments deal with resource constraints in their health sectors. The aim of this study was to investigate the effects of different models of public-private partnership on hospital mid-indicators and identify factors affecting its successful implementation. Methods: This critical review was conducted from 2000 to 2017. Databases, such as Goog...

متن کامل

Identify and Prioritize the Critical Success Factors in Pharmaceutical Supply Chain and Distribution Using the DEMETEL Technique

Background and Aim: In our country because of the security of production and distribution of medicine, Pharmaceutical producers and distributors are known for profitability. The weaknesses in this industry include low productivity in the raw material supply, inefficiency in Pharmaceutical distribution and increasing corporate finance costs. Therefore, the purpose of this research is to identify...

متن کامل

A New Extended Analytical Hierarchy Process Technique with Incomplete Interval-valued Information for Risk Assessment in IT Outsourcing

Information technology (IT) outsourcing has been recognized as a new methodology in many organizations. Yet making an appropriate decision with regard to selection and use of these methodologies may impose uncertainties and risks. Estimating the occurrence probability of risks and their impacts organizations goals may reduce their threats. In this study, an extended analytical hierarchical proc...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

عنوان ژورنال:

دوره   شماره 

صفحات  -

تاریخ انتشار 2010